1. Introduction
US Awaiting You ("we," "our," or "us") operates the website usawaitingyou.com and provides an AI-powered immigration platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, nationality, and immigration status information.
- Account Information: Login credentials, account preferences, and profile data.
- Case Information: Immigration case details, documents, forms, and related information you provide.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data.
- Cookies: We use cookies and similar tracking technologies to enhance your experience.
3. How We Use Your Information
- Provide, maintain, and improve our AI-powered immigration platform services.
- Process and manage your immigration assessments and documents.
- Communicate with you about your cases, deadlines, and updates.
- Send administrative notifications and service-related emails.
- Respond to your inquiries and provide customer support.
- Analyze usage patterns to improve our platform.
- Comply with legal obligations and protect our rights.
4. Data Protection
Information shared through our platform is treated with the highest level of confidentiality. We maintain strict data protection standards. If you connect with an attorney through our marketplace, attorney-client privilege applies to those communications. Case-related information is only accessed by authorized professionals and systems.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- AES-256 encryption for data at rest and in transit.
- SOC 2 compliant infrastructure.
- Regular security audits and vulnerability assessments.
- Role-based access controls for authorized personnel only.
- Secure cloud infrastructure with 99.9% uptime SLA.
6. Data Sharing
We do not sell your personal information. We may share your information with:
- Attorneys you choose to connect with through our marketplace.
- Government agencies as required for immigration filings (e.g., USCIS, DOS).
- Service providers who assist in operating our platform (hosting, email, analytics), bound by confidentiality agreements.
- Legal requirements when required by law, court order, or governmental regulation.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Case-related data is retained in accordance with applicable retention requirements. You may request deletion of your data by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Data portability.
- Withdraw consent at any time.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at: